Hexaware bolsters its presence with the opening of a new facility in Birmingham

Hexaware Technologies, a global provider of IT and digital solutions, has entered the next phase of its expansion in the UK by inaugurating a new facility located in Birmingham, with plans to generate 250 job opportunities. The facility, situated at 3 Brindleyplace, was officially inaugurated by the Mayor of the West Midlands, Andy Street, who participated in a ribbon-cutting ceremony and a traditional Indian lamp-lighting event.

Hexaware’s launch of its Birmingham base follows its earlier move to establish a pilot facility in the city this year, offering on-site support to multiple clients. Subsequently, a surge in demand for services such as application operations, End-User Computing (EUC) services, and ServiceDesk support has convinced Hexaware to intensify its presence in the West Midlands while diversifying its service portfolio.

This expansion plan is a vital component of the company’s growth strategy in the UK, with a focus on positioning itself as a trusted partner for innovative IT and digital services. Hexaware is committed to expanding its Birmingham facility to accommodate 250 skilled professionals by 2025. The recruitment process for over 60 local employees is already in progress, and there are plans to actively seek additional top-tier talent to complement Hexaware’s expanding team. The recruitment efforts of the company are being supported by the skills team of the West Midlands Combined Authority (WMCA), following an introduction by the West Midlands Growth Company (WMGC).

This announcement coincides with the one-year anniversary of West Midlands Mayor, Andy Street, leading a delegation comprised of business and political leaders from the West Midlands to various regions of India. This trade mission resulted in several strategic partnerships aimed at boosting bilateral trade and investment between India and the West Midlands.

During the 2022/23 financial year, India surpassed the United States to become the primary source of Foreign Direct Investment (FDI) in the West Midlands, with tech-driven investments into the region emerging as a prominent trend. The West Midlands has also solidified its reputation as a global hub for investment, establishing itself as the leading regional destination in the UK for attracting Foreign Direct Investment (FDI) outside of London.

R Srikrishna, CEO at Hexaware, said, “We want to deliver personalized services to our large and rapidly growing British customer base while helping build and improve the economy and talent in local communities. Birmingham and the Midlands, with their rich and diverse talent base, offer immense potential to meet both objectives.”

Andy Street, Mayor of the West Midlands, said, “Last year’s trade mission to India helped us to further strengthen our region’s economic ties with this dynamic nation on the rise — as discussions advance around a new Free Trade Agreement between the UK and India.

“India is now one of our region’s leading sources of foreign direct investment, and now, the West Midlands Growth Company (WMGC) is spearheading our international strategy to further strengthen our reputation as the UK’s leading FDI recipient outside of London.

“This important investment announcement from Hexaware a year on from our trade mission is a fantastic result. I’m pleased that Hexaware have made this commitment, and I look forward to seeing them go from strength to strength here — supported by our world-class STEM talent base and strengths in innovation.”

Councillor John Cotton, Leader of Birmingham City Council, said, “Birmingham is a hub of educational excellence, housing multiple institutions that consistently rank among the world’s top 100 universities. Our city is not only home to these world-class universities, but it also offers an exceptional environment for both local and international students and skilled professionals. With this expansion, Birmingham presents a unique opportunity to students and professionals alike to acquire invaluable industry experience through work placements with Hexaware, contributing to the needs of their global clientele.”