New management team at Air-IT

IT and Communications provider, Air-IT has announced changes to its management team in readiness for rapid growth and diversification.

After 11 years, Founder and Managing Director, Todd McQuilkin is stepping up to a new position as CEO, and Technical Director, James Healey is taking over MD from 1^st September, 2016.

McQuilkin comments: “I am very proud of what we have achieved to date and James has been an integral part of that journey having been by my side every step of the way.

“We’ve experienced significant growth, consistently reporting over 20% increase year on year and to top it off in my final year, we’re expecting an increase of 30% or more.”

Air-IT was established in 2005. In 2010, it relocated to commercial premises at Nottingham Business Park and in 2011, additional offices in Derby were secured providing further coverage of the East Midlands region.

In 2013, the business acquired local telecoms provider Managed Business Communications (MBC), enabling it to offer a full portfolio of IT and Communication services under one roof.

Most recently, Air-IT gained international recognition in the MSPmentor 501: 2016 Global Edition rankings. The listing placed them as the No.1 Managed Service Provider (MSP) in the East Midlands and 240^th worldwide, having moved up 39 places from the year before.

The business now employs more than 40 full-time staff, manages over 400 clients with 97% retention and enjoys turnover in excess of £3M.

Regarding his plans for the future, Healey comments, “This is a very exciting time for Air-IT and I’m delighted to take on the position as MD.

“I’m eager to continue this journey so we remain at the forefront of technology and keep challenging ourselves through innovation and continuous improvement to keep delivering a world class service to our ever growing client base.

“Placing our clients’ needs first is an absolute must, so I’ll be working closely with the senior management team to offer further service improvements and helping our clients achieve success through technology.”

Supporting James going forward, his management team consists of: Paul Judge (Marketing Director); Andrew Madigan (Finance Manager); Jamie Hissitt (Service Delivery Manager); Paul Driver (Client Services Manager); Simon Smith (Information Systems Manager); Tim Wiser (Centralised Services Manager) and Sam Reed, who was recently appointed as Chief Technology Officer, having previous experience in a similar role.

As CEO, McQuilkin will continue to drive Air-IT’s business strategy, working closely with employees to maintain its 95% staff retention rate. He will also be heading up a new venture under Air-MSP Consultancy, which is aimed at helping others in the ICT service industry benefit from operational improvements, by driving strategic innovation, and offering thought leadership.

McQuilkin explains: “Most service providers who see improvements in efficiency, customer service, and profitability, stall or fail. We’ll provide the help and experience to put things right, and will help them to achieve world class performance, using lessons learnt in the real-world through our own experiences.

“With a clear vision for Air-IT and Air-MSP ready to launch, the time has now come for James to captain the ship and I can’t wait to hand over the helm to a very capable young man.”